Refund, Returns and Cancellation Policy

Refund and Returns Policy for www.styleble.com

Effective Date: [20th October, 2024]

At Styleble, we are committed to providing high-quality, customized products that meet your expectations. We understand that sometimes issues may arise, and we aim to address them in a fair and transparent manner. This Refund and Returns Policy outlines the circumstances under which refunds or exchanges may be granted. Please review the details carefully before making a purchase.

1. Non-Refundable Customized Products

Due to the unique nature of our business, all customized and personalized products (including but not limited to custom-printed dresses, T-shirts, and other apparel) are non-refundable and non-exchangeable. Each customized item is made to your specific requirements, including design, size, and print specifications, and cannot be resold or reused.

Please make sure you review your design choices, sizes, and other customizations carefully before finalizing your order. If you have any questions or concerns during the customization process, feel free to contact us before placing your order.

Non-refundable items include:

Custom-designed dresses
Custom-printed T-shirts
Any apparel or accessory featuring personalized prints, logos, or designs provided by the customer

2. Returns for Non-Customized Products

If you have purchased a non-customized item, we do accept returns under certain conditions. To be eligible for a return, the item must meet the following criteria:

Condition: The item must be unused, unworn, and in the same condition that you received it.
Packaging: The item must be in its original packaging, with all tags and labels attached.
Timeframe: Returns must be initiated within 3 days of receipt of the item.

How to Initiate a Return for Non-Customized Products

Contact Us: Email us at support@styleble.com with your order number, details of the product, and reason for the return.
Return Authorization: We will respond with instructions on how to send the item back. Please do not return the product without authorization.
Return Shipping: You will be responsible for paying the shipping costs for returning the item. Shipping costs are non-refundable.
Inspection and Refund: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 3 days, and the amount will be applied to your original payment method.

Please note: Items that are damaged due to improper use, wear and tear, or failure to follow care instructions are not eligible for return or refund.

3. Damaged or Defective Items

We strive to ensure the highest quality for all our products. If your item arrives damaged or defective, we are happy to offer a replacement or refund, even for customized items, under the following conditions:

Notification: You must contact us within 3 days of receiving the damaged or defective item.
Proof of Damage: Please provide clear photos of the damage or defect along with a description of the issue.
Replacement or Refund: If the damage or defect is verified, we will either replace the item at no additional cost to you or issue a refund, including any shipping charges for the damaged item.

How to Report a Damaged or Defective Item

Email: Contact us at support@styleble.com with your order number, photos of the damaged or defective item, and a brief description of the issue.
Resolution: We will review the issue and offer a resolution, which may include sending a replacement product or issuing a full refund, including return shipping costs.

4. Order Cancellations

For Customized Products:

Customization begins shortly after the order is placed, so cancellations must be requested within 12 hours of placing the order. After this time, we cannot cancel the order as the customization process will already be in progress.

For Non-Customized Products:

Cancellations for non-customized products can be requested before the item has shipped. Once shipped, the return process must be followed as described above.

To request a cancellation, please contact us at support@styleble.com with your order details as soon as possible.

5. Exchanges

Due to the custom nature of most of our products, we do not offer exchanges for customized items. However, for non-customized products, we may accept exchanges under the following conditions:

Eligibility: The item must be unused, in its original packaging, and returned within 3 days of delivery.
Exchange Process: Email us at support@styleble.com to initiate the exchange. If the requested size or item is unavailable, we will offer a store credit or refund.

6. Refund Processing Time

If you are eligible for a refund, please note the following:

Refunds will be processed to the original payment method within 3-5 business days after the return is received and inspected.
Depending on your bank or card issuer, it may take additional time for the refund to appear in your account.
Shipping costs, if any, are non-refundable unless the item was damaged or defective.

7. Important Considerations

Color Variation: While we strive to ensure the accuracy of product images on the Site, colors may vary slightly due to monitor settings or fabric properties. These slight variations do not qualify for returns or refunds.
Sizing Issues: Please refer to our detailed size charts before placing your order. We cannot accept returns or exchanges for custom products due to incorrect size selection.
Incorrect Design: If the design you upload is low resolution, improperly formatted, or contains errors, we are not responsible for those mistakes unless we fail to follow the exact instructions you provided.

8. Contact Us

If you have any questions or concerns about our Refund and Returns Policy, feel free to contact our customer service team. We are here to assist you.

Email: support@styleble.com